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How to Access a Member's Receipt in the Chapter Portal

How to Access a Member's Receipt in the Chapter Portal

Data privacy

Data on the receipt and in a Member’s record contains Personally Identifiable Information (PII). PII is confidential information and should only be shared with those who have a business need to the specific information contained within the Contact’s record. Please edit reports and remove information not needed for the business purpose before you share any data file.  NEVER share a data file with someone outside of the member, component staff or leadership.

In March of 2026, functionality was added to the Chapter Portal to allow Chapter Staff who are users of the Chapter Portal to view and download/print a copy of a member’s Receipt. The request was submitted after Chapter Staff reported members were requesting copies of the receipts so they could submit for reimbursement or to show they had paid for membership. In November of 2025, new functionality was added to the My Account site to allow members to download and forward their paid receipts.

Steps to Download a Receipt From a Contact’s Record in the Chapter Portal:

  1. Navigate to the Member’s Contact record;

  2. Select the Related tab on the Contact record:

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  3. Scroll down to the Receipts section;

  4. Find the Receipt from the list and click on the receipt under the Receipt Number column;

    1. You can left-click to open the receipt in the same tab or use the right-click option to open in a new tab or window;

  5. At the top of the page, select “View Receipt PDF” to open up the Receipt.

    1. Once the receipt is opened, you may download the receipt to your computer or print it out.

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Steps a Member Can Take to Access Their Paid Receipts:

Members can access their payment receipts through their My Account page. The My Account site was updated in November of 2025 and the ability to download and forward copies of the receipts was added. This allows the member to download and print the receipts when it is convenient to them.

  1. Go to www.aia.org;

  2. Select Login;

  3. Login to the website using credentials;

  4. Select My Account > Profile;

  5. From the My Profile page, select “Receipts” from the Navigation Box;

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  6. From the Receipts page, choose the Receipt you want to access and select Download or Share icon under Actions column.

    1. Selecting Download icon will download the receipt onto the Member’s Computer.

    2. Selecting Share icon will allow the Member to enter an Email address and send directly to the person who needs the receipt.

      1. This option was set up to allow the Member to forward the receipt to someone who may require it for processing.

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