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Identify Contact record and click on Quick Links Receipts
Identify which Receipt to Refund
Click on Receipt Number to review for Refund
Verify financial information
Select Create Refund button
Once the action completes, a dialog box displays
To verify Refund action, select View Refund
View financial information and confirm amount
Check box labeled Is Posted to complete initiating Refund and Accounting notification
Once notified in Fonteva, Accounting will complete the Refund process
Return to the applicable Sales Order
In the Quick Links, select Receipts
View the details of the initiated Refund,

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