Salesforce has seasonal mandatory updates. System administrators will be notified of when updates are applied to sandboxes and production environments in advance of the push.

The production environment is critical to monitor. During seasonal updates, maintenance messages on systems dependent on Salesforce (e.g., checkouts screens on renewal/join) should be updated.

Step-by-step guide

Go to Setup
Search for "Company Information"
The current Instance is in the lower right of the Organization information
Go to https://status.salesforce.com/ and select "Salesforce Services" on the left navigation
Look for the server instance we are currently on
Select the "Maintenance" tab and our upgrade window will be shown in the calendar

Our server

As of March 20, 2022, we are on server instance NA210 (previously we were on NA85)

There are usually 3 major seasonal releases by Salesforce each year. Fonteva has 2-3 major seasonal releases.

Fonteva releases are manually applied, Saleforce releases are mandatory and applied automatically by Salesforce.

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