FAQ for Components
How can I get access to Fonteva?
New Component staff will need to sign the User Agreement and attend training to obtain access to the Chapter Portal. Step-by-step instructions are available on the Component Training page.
How do I access Fonteva?
Once you have been setup with access to the Chapter Portal, go to https://chapter.aia.org. Login using the same credentials you use for the AIA website or Component Connect.
If you cannot log in because you have forgotten your password, use the steps below to reset your password.
Go to www.aia.org;
Select Login;
Enter Email address; select Next;
Select “Forgot your password?”;
Enter Email address; select Reset my password;
Use the Verification Code to reset the password to at least 12 characters.
You will also find step-by-step instructions on how to access the Chapter Portal on the Chapter Portal wiki page: How do I access my chapter portal?
How will I edit member data?
At this time, some fields on a Contact record are editable by Component staff through the Chapter Portal. You may edit the fields if a member requests the change. If you are unable to edit a field on a Contact record which needs to be changed, they may be available for a member to edit through the my Profile page. If you and the member are unable to make the change, email MemberSupport@aia.org for assistance.
What reports can I access?
A large number of reports are available on the Chapter Portal site. All reports export to Excel so you have flexibility in viewing results after exporting by creating pivot tables or sorting by specific columns.
You will also find a full report list on the Fonteva wiki page: What reports are available for components
What if I need help?
You can search through the How-To articles on the Wiki for assistance. If you cannot find the answer you are looking for or need more details on a process, you can request assistance through your Component Engagement POC. D
State components and U.S. territories with staff
2500 or more members - Jen Schlueter - JenSchlueter@aia.org
1000-2499 members - Amy Richards - AmyRichards@aia.org
Less than 1000 members - Ann Dorough - AnnDorough@aia.org
Local domestic components with staff
1000 or more members - Amy Richards - AmyRichards@aia.org
Less than 1000 members - Ann Dorough - AnnDorough@aia.org
All-volunteer domestic components
Ruben Ramales - RubenRamales@aia.org
International components
Jen Schlueter - JenSchlueter@aia.org