How to see a list of Lapsed members

There are times when you may want to see a list of Lapsed members so you do outreach to them, urging them to renew their membership. Your board or staff may want to contact them to explain the benefits of membership and using this report will help to identify the members.

Step-by-step guide

There are four membership statuses: Active, Lapsed, Terminated, and Not a member. The first three are statuses a member or a former member may have in Fonteva. The last is reserved for contacts that have never been members.

• Active: is currently a member or in the 90 day grace period after a membership expires. Contacts in this status still receive member benefits and can renew for the current or upcoming year.

• Lapsed: is a member who has not renewed for the current year. They do not receive benefits. They are able to renew for the current year in order to regain access to member benefits.

• Terminated: is a former member who never renewed for the current year and at the end of that year was changed from a Lapsed member to a Terminated member. They can not renew and are only able to re-join AIA in order to regain access to member benefits.

1. Login to the Chapter Portal.

2. From Portal Commons page, select My Chapters tab.

3. Select your Community Group from the list to be directed to the Membership tab.

4. Select the Lapsed Member report (screenshot below).

   1. The Lapsed Member report is a “real-time” report and will start to run the report upon the button being selected.

5. The results list will open in a new tab.

6. Download the file using the Export button.

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