How to update a server certificate

Owned by Brian McLaren (Deactivated)
Last updated: Mar 03, 2020 by Gavin Britto (Deactivated)Version comment
1 min read

Step-by-step guide

 

Note: The CRM_AIA_org.ks File is Password Protected.

  1. Ben Hollenbeck can get you a certificate from a service like Digicert and Yamini Kannankutti (Unlicensed) can Convert the Certificate from .pfx to .ks format
  2. The Salesforce Administrator must then go to Setup >>Certificate and Key Management and find the expiring certificate. Refer to tutorial
  3. When you try to delete the expired certificate you will notice that the "Delete" button is grayed out. This is because it is referenced in the Identity Provider.
  4. As mentioned the Tutorial go to the identity provider and disable the identity provider that references the certificate.
  5. The Salesforce Administrator can then Install the SSL certificate as described below

    https://help.salesforce.com/articleView?id=000339841&type=1&mode=1

    Refer to Tutorial on the steps below

  6. Finally Merge a complete certificate chain for custom HTTPS domains 
    https://help.salesforce.com/articleView?id=000333504&type=1&mode=1