| How to create an ABI renewal for a subscriber | Demetria Jones-Davis | Jan 14, 2026 | |
| How to pay an ABI invoice on AIA.org | Demetria Jones-Davis | Jan 14, 2026 | |
| Creating a One-Day Pass Ticket with Specific Session Access | Demetria Jones-Davis | Oct 07, 2025 | |
| Creating Registration Forms | Demetria Jones-Davis | Jun 17, 2025 | |
| Event Cancellations | Demetria Jones-Davis | Jan 13, 2024 | |
| How to send an ABI renewal for an individual | Brian McLaren | Nov 07, 2023 | |
| Logging into Fonteva (non-production) for the first time | Ann Turner | Jun 27, 2023 | |
| How to reinstall AIA branded event CSS | Brian McLaren | Aug 02, 2022 | |
| Facilities payment processing | Ann Turner | Apr 14, 2022 | |
| Dues Installment Program Enrollment (DIP) Payment Decline Processing | Wanda Chambers | Feb 24, 2022 | |
| Finding who needs to renew their ABI subscription this month | Brian McLaren | Feb 10, 2022 | |
| How to set up an event that spans the end of the year | Brian McLaren | Feb 01, 2022 | |
| My Account (Member Self-Service Features) | Wanda Chambers | Jan 25, 2022 | |
| Dues Installment Program Enrollment (DIP) by Rapid Order Entry | Wanda Chambers | Jan 23, 2022 | |
| Creating a contact | Demetria Jones-Davis | Nov 16, 2021 | |
| How to add Supplemental Dues to a Renewal using Generate Bundles | Wanda Chambers | Nov 15, 2021 | |
| Changing an Account on an Existing Contact | Wanda Chambers | Oct 13, 2021 | |
| Creating a new account | Demetria Jones-Davis | Oct 08, 2021 | |
| Create and Download Fulfillment Reports | Wanda Chambers | Oct 07, 2021 | |
| Add a Fulfillment Request to a Contact | Wanda Chambers | Sept 27, 2021 | |
| Fonteva event schedule times are off in Boomset | Ann Turner | Aug 30, 2021 | |
| Contact Sections | Demetria Jones-Davis | Aug 13, 2021 | |
| How-to articles for staff | Brian McLaren | May 13, 2021 | |
| How to handle miscelaneous lockbox processes | Brian McLaren | May 13, 2021 | |
| How to run ACH reports for International Chapters | Brian McLaren | Jan 28, 2021 | |
| How to cancel an e-check that is returned for insufficient funds | Brian McLaren | Dec 21, 2020 | |
| Adding new membership to a contact | Demetria Jones-Davis | Nov 24, 2020 | |
| Upgrade to Architect | Demetria Jones-Davis | Nov 24, 2020 | |
| Event image size recommendations | Tami Huckfeldt | Nov 20, 2020 | |
| How to customize the navigation bar | Ann Turner | Nov 18, 2020 | |
| How to process an ACH Distribution | Brian McLaren | Nov 01, 2020 | |
| Deleting line items on a sales order | Demetria Jones-Davis | Oct 30, 2020 | |
| Find and view sales orders | Demetria Jones-Davis | Oct 30, 2020 | |
| Generate Bundle | Wanda Chambers | Oct 30, 2020 | |
| How to refund dues | Wanda Chambers | Oct 30, 2020 | |
| How to apply membership dues waivers | Wanda Chambers | Oct 30, 2020 | |
| How to add an Emeritus Magazine to a Sales Order | Wanda Chambers | Oct 30, 2020 | |
| How to apply an ArchiPac Donation | Wanda Chambers | Oct 30, 2020 | |
| How to Cancel a Membership | Wanda Chambers | Oct 30, 2020 | |
| Creating an event agenda | Brian McLaren | Oct 29, 2020 | |
| Creating speakers for an event | Brian McLaren | Oct 29, 2020 | |
| AIA staff documentation | Ann Turner | Oct 28, 2020 | |
| How to update accounts | Ann Turner | Oct 28, 2020 | |
| How to update contacts | Ann Turner | Oct 28, 2020 | |
| Find and view contacts | Ann Turner | Oct 28, 2020 | |
| Find and view accounts | Ann Turner | Oct 28, 2020 | |
| How to reverse a declined e-check | Brian McLaren | Oct 21, 2020 | |
| How to find and run existing reports | Ann Turner | Oct 13, 2020 | |
| Viewing Receipt on Fonteva | Demetria Jones-Davis | Oct 12, 2020 | |
| How to create a proof of a renewal sales order pdf | Brian McLaren | Sept 28, 2020 | |
| Renew a Membership | Wanda Chambers | Sept 22, 2020 | |
| Upgrade to Emeritus | Demetria Jones-Davis | Sept 15, 2020 | |
| Status Changes | Demetria Jones-Davis | Sept 15, 2020 | |
| Lockbox Import Process | Demetria Jones-Davis | Sept 15, 2020 | |
| Applying Payment | Demetria Jones-Davis | Sept 15, 2020 | |
| Creating Membership | Demetria Jones-Davis | Sept 15, 2020 | |
| Back-end payment for attendee with no sales order | Ann Turner | Aug 27, 2020 | |
| How to input yearly price rules | Brian McLaren | Aug 06, 2020 | |
| How to register someone through the back-end in Fonteva | Ann Turner | Aug 05, 2020 | |
| Creating a sales order with Rapid Order Entry | Demetria Jones-Davis | Aug 05, 2020 | |
| Using the App launcher | Brian McLaren | Jul 29, 2020 | |
| Navigating Fonteva | Ann Turner | Jul 29, 2020 | |
| Using the navigation bar | Ann Turner | Jul 28, 2020 | |
| How to create a Fonteva user account for event registration | Ann Turner | Jul 28, 2020 | |
| Using the global search box | Ann Turner | Jul 28, 2020 | |
| Setting up a chart of accounts | Ann Turner | Jul 28, 2020 | |
| Refunds | Ann Turner | Jul 28, 2020 | |
| What are the image sizes in the Fonteva Mobile App | Brian McLaren | Mar 11, 2020 | |
| Creating venues | Brian McLaren | Dec 18, 2019 | |
| Setting-up an event | Brian McLaren | Dec 12, 2019 | |
| Create/manage ticket inventory | Tami Huckfeldt | Dec 10, 2019 | |
| Apply/Edit GL account codes to events | Ann Turner | Dec 04, 2019 | |
| Attach Forms (creating or editing) | Tami Huckfeldt | Dec 04, 2019 | |
| Creating/Adding a sponsor to an event | Brian McLaren | Nov 25, 2019 | |
| Editing a sponsor or creating a featured sponsor | Brian McLaren | Nov 25, 2019 | |
| Creating Event Statuses | Tami Huckfeldt | Nov 20, 2019 | |
| Editing an event ticket | Tami Huckfeldt | Nov 19, 2019 | |
| Creating ticket types | Brian McLaren | Nov 19, 2019 | |
| Creating sponsor packages | Brian McLaren | Nov 19, 2019 | |
| Editing a Sponsor Package | Tami Huckfeldt | Nov 19, 2019 | |
| Editing an Agenda | Tami Huckfeldt | Nov 19, 2019 | |
| Editing a Venue | Tami Huckfeldt | Nov 18, 2019 | |
| Editing a Speaker | Tami Huckfeldt | Nov 06, 2019 | |
| Preparing An Event (getting started) | Tami Huckfeldt | Oct 31, 2019 | |
| Editing an existing event | Brian McLaren | Oct 23, 2019 | |
| Considerations for Event Program | Tami Huckfeldt | Oct 18, 2019 | |
| Considerations for Registration/Ticket | Tami Huckfeldt | Oct 15, 2019 | |
| How to choose an Event Location/venue | Tami Huckfeldt | Oct 15, 2019 | |
| How to choose an Event Date | Tami Huckfeldt | Oct 09, 2019 | |
| How to write an Event Description and Summary | Tami Huckfeldt | Oct 09, 2019 | |
| How to write an Event Title | Tami Huckfeldt | Oct 09, 2019 | |
| How to add an non-event item to your event tickets | Brian McLaren | Jul 22, 2019 | |
| How to use themes and add images to your event | Brian McLaren | Jul 22, 2019 | |
| Configuring pages for your event | Brian McLaren | Jul 22, 2019 | |
| Using discounts for your event | Brian McLaren | Jul 22, 2019 | |
| Changing your event's status | Brian McLaren | Jul 22, 2019 | |
| Managing your ticket inventory | Brian McLaren | Jul 22, 2019 | |
| Using forms to collect more registration information | Brian McLaren | Jul 22, 2019 | |
| Registration cancellation | Ann Turner | Jul 22, 2019 | |