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Add a Fulfillment Request to a Contact
Add a Fulfillment Request to a Contact
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Step-by-step guide
- Locate contact record
- Review information in the Membership section by scrolling down
- Click on Related tab to review additional information
- Click on Fulfillment Request section
- Select New
- Complete the Request Form
- Select the Origin of the Request from the drop down
- Select Membership-Fulfillment from the dropdown for Activity
- Select Reason for the Request from the drop down
- Write-in a brief summary in Summary section, e.g., package not received
- Provide more in-depth details as needed in the Details field, e.g., an address to mail the item if diffrent from the Contact preferred address
- Select Save, when complete
- To view the request entry, select the hyperlink for the Fulfillment Request Number
- Review information entry for the request
- To edit the Request entry, return to the Fulfillment section under the Related tab and select Edit from the right drop down arrow
- To delete the entry select Delete from the drop down arrow